📌 Client Profile

A growing B2B SaaS company with four distinct product lines was facing serious challenges in cross-functional collaboration, resource allocation, and project delivery. Each product team operated independently, creating silos and inconsistent practices across the organization.

🚩 The Challenge

• No unified roadmap or resourcing plan across product lines

• Conflicting priorities between teams led to project delays

• Lack of standard templates, documentation, and processes

• Poor internal and external communication around deliverables

✅ Our Solution

We were engaged by the CEO to establish a PMO that could unify operations and improve project delivery across all product lines.

Key actions:

• Defined the PMO mission and secured executive sponsorship

• Conducted a full current state analysis to identify gaps and redundancies

• Facilitated the creation of a single, prioritized roadmap across product lines

• Developed a holistic resource plan to align teams based on capacity and shared timelines

• Standardized processes, templates, and procedures for consistency across teams

• Streamlined documentation and release note creation to ensure better communication with stakeholders

🌟 Results

• One unified, reliable product roadmap and resource plan across all product lines

• Increased output due to better planning and prioritization

• Enhanced customer satisfaction as a result of improved delivery timelines and communication

📣 Client Impact

The newly established PMO created a solid foundation for scalable growth by:

• Enhancing operational clarity and accountability

• Enabling strategic focus across all product lines

• Reducing project delivery risks and missed deadlines

The result: a leaner, more synchronized product organization capable of delivering complex initiatives on time and with higher quality.